Terms & Conditions

Please read these terms carefully before using our services.

1. Introduction

These Terms & Conditions Agreement govern your use of services provided by Zentrok Pvt. Ltd..

By accessing our website or using our services, you agree to comply with and be bound by these Terms.

2. Services

We provide digital marketing services, including:

  • Search Engine Optimization (SEO)
  • Social Media Management
  • Paid Advertising Campaigns
  • Content Creation
  • Website Development & Design
  • Influenecr Marketing
  • Astrology
  • Staffing
  • Remote Technical Support

The exact scope, deliverables, and timelines will be defined in a separate agreement, proposal, or invoice.

3. Eligibility

  • You are at least 18 years old
  • You have the authority to enter into this Agreement

4. No Guarantee of Results

Digital marketing outcomes depend on multiple external factors.

We do not guarantee:

  • Search engine rankings
  • Traffic, leads, or conversions
  • Advertising performance or ROI

5. Client Responsibilities

  • Provide accurate and complete information
  • Grant access to required platforms
  • Approve work in a timely manner
  • Ensure compliance with applicable laws

Delays from your side may impact timelines and performance.

6. Payments

  • Fees are outlined in proposals or invoices
  • Payments must be made in advance unless agreed otherwise
  • Late payments may result in service suspension
  • All payments are governed by our Refund Policy

7. Refunds & Cancellations

All refunds and cancellations are handled in accordance with our Refund & Cancellation Policy available on our website.

8. Intellectual Property

  • All work remains our property until full payment is received
  • Ownership of final deliverables may transfer after full payment
  • We may showcase completed work in our portfolio

9. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or financial information shared during the engagement.

10. Third-Party Platforms

We may use platforms such as:

  • Google Ads
  • Meta

We are not responsible for account suspensions, policy changes, algorithm updates, or platform-related issues.

11. Limitation of Liability

  • Indirect or consequential damages
  • Loss of revenue, data, or opportunities
  • Issues caused by third-party platforms

Our total liability shall not exceed the amount paid for our services.

12. Indemnification

You agree to indemnify and hold us harmless from any claims or damages arising from:
  • Your business activities
  • Content you provide
  • Violation of laws or third-party rights

13. Termination

Either party may terminate services with [15/30 days written notice].

We may terminate immediately if:

  • Terms are violated
  • Illegal or unethical activity is detected

Upon termination, all dues must be cleared and completed work will be billed accordingly.

14. Force Majeure

We are not liable for delays or failure due to events beyond our control, including natural disasters, internet failures, or government actions.

15. Changes to Terms

We may update these Terms at any time. Continued use of our services indicates acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of India.

17. Related Policies

  • Privacy Policy
  • Refund & Cancellation Policy
  • Disclaimer

These policies are available on our website.

18. Contact Information

Email: info@zentrok.com

Website: www.zentrok.com

Agreement Confirmation

By using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.